What is the term used to describe the emotional confusion a new employee experiences between expectations and reality?

The term "Reality Shock" specifically refers to the emotional confusion and disorientation that new employees often face as they transition from academic or previous work environments into a new job. This phenomenon occurs when there is a significant gap between what new employees expect from their roles—often influenced by their education or idealized notions of the profession—and the actual experiences they encounter on the job. This shock can stem from various factors, such as workplace culture, job responsibilities, and interpersonal dynamics, leading newcomers to feel overwhelmed or disillusioned.

Understanding "Reality Shock" is vital for organizations as it highlights the importance of effective onboarding processes, mentorship programs, and ongoing support to help new employees adjust and acclimate successfully. This concept is particularly relevant in fields like policing, where the challenges of the job may differ significantly from the expectations set by training programs or popular media portrayals.